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Privacy Policy

Last updated: June 3, 2026
1. Data controller
SnapSharp, Dywizjonu 303 139, Poland. Email: support@snapsharp.eu. We are the data controller for your personal data.
2. What data we collect

Information you provide: name, email address, shipping and billing address, phone number (optional), order details.
Payment information: processed securely by our third-party payment provider (we do not store full card details).
Automatically collected: IP address, browser type, device information, pages visited, and cookies (see below).
Order and communication history.

3. How we use your data
We use your data to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and products (with your consent where required)
Comply with legal obligations

4. Legal basis for processing
We process data on the basis of contract performance (your order), legitimate interest (website improvement, fraud prevention), and consent (marketing emails, cookies).
5. Sharing your data
We share data only with trusted service providers necessary to run the business:

Payment processors (e.g. tPay, Stripe, PayPal)
Shipping carriers
Email and hosting providers
Analytics tools (e.g. Google Analytics — anonymised where possible)

We do not sell your personal data.
6. Cookies and tracking
We use essential cookies (required for the site to work) and optional analytics/marketing cookies. You can manage cookie preferences via the banner on our site.
7. Your rights (GDPR)
You have the right to:

Access your data
Correct inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Data portability
Withdraw consent at any time

To exercise these rights, email [teodor@snapsharp.eu]. We will respond within one month.
8. Data retention
We keep order and account data for as long as necessary to provide the service, comply with tax/accounting laws (usually 5–10 years), or until you request deletion.
9. Data security
We use appropriate technical and organisational measures to protect your data. However, no method of transmission over the internet is 100% secure.
10. International transfers
Some service providers may be located outside the EEA. Where this happens we use appropriate safeguards (e.g. Standard Contractual Clauses).
11. Changes to this policy
We may update this Privacy Policy. The date at the top indicates the current version.
12. Contact & complaints
Questions about privacy: support@snapsharp.eu
You also have the right to lodge a complaint with your local data protection authority (in Poland: UODO).